Terms, refunds, and privacy.

Terms & Conditions

1. Agreement & B2B warranty

By commissioning an intelligence report from Archa ("the Service"), you agree to be bound by these Terms & Conditions.

Important: You explicitly warrant that you are commissioning the Service for purposes relating to your trade, business, or profession. The Service is a business-to-business tool and is not intended for consumers as defined in the Consumer Rights Act 2022.

2. What Archa provides

Archa produces bespoke intelligence reports on Irish sites or portfolios of sites, drawing on public registers (planning applications, ABP decisions, Land Registry, building control, sales, zoning, and related sources). Each report is commissioned individually and scoped to answer a specific decision or question.

Reports are delivered as written analysis with sourced citations, supporting data tables, and, where relevant, spatial visualisations.

3. Commission process

1. You submit a brief via /contact describing the site and the decision the report must support.
2. Archa responds within 48 hours with a scope and fixed price.
3. On your written acceptance of the scope and price, work begins.
4. The report is delivered by the agreed date, in the agreed format.

No charge applies until you accept the scope and price in writing. The scope defines the deliverable; work outside that scope is a separate commission.

4. Pricing & payment

Commissions are priced as fixed-scope engagements in euro (EUR). The agreed price is payable on delivery unless an alternative schedule is stated in the scope. Invoices are settled by bank transfer to Archa's Revolut Business account, details included on the invoice.

VAT is charged where applicable under Irish tax law. Reverse-charge rules apply to qualifying EU business clients; non-EU clients are invoiced exclusive of Irish VAT.

5. Deliverables & use

On payment, you may use the delivered report for the specific decision or purpose described in the commission brief. This includes sharing the report internally, with your solicitors and professional advisers, and relying on it in your own decision-making.

You may not resell, republish, or redistribute the report, in whole or in part, to unrelated third parties without Archa's written consent.

6. Intellectual property

Archa retains all intellectual property in its methodology, data models, analytical frameworks, and the structure of the deliverables. On payment, you receive a perpetual, non-exclusive, non-transferable licence to use the delivered report for the purpose described in the commission brief.

7. Confidentiality & research reuse

Commission briefs, site addresses, and client identities are treated as confidential. Archa will not identify a client or a commissioned site in any external publication without prior written consent.

Archa may, however, incorporate anonymised and aggregated patterns observed across commissioned work into its own research and editorial output, where no individual client, site, or decision can be identified.

8. Restrictions

You agree not to:

• Resell, sublicense, or redistribute delivered reports.
• Use Archa reports or methodology to create a competing data, research, or advisory service.
• Use data obtained through the Service to contact planning applicants, objectors, or any individual for direct marketing purposes (postal, email, or telephone).
• Attempt to reverse engineer Archa's data pipelines, underlying queries, or analytical models.
• Use the Service for any unlawful purpose.

9. Source attribution

Reports draw on data from Irish public registers and licensed public-sector sources, including Local Authority planning registers (published under CC-BY 4.0), An Bord Pleanála, Tailte Éireann (Land Registry and Property Services Regulatory Authority), the Companies Registration Office, Ordnance Survey Ireland, the Central Statistics Office, the Environmental Protection Agency, and similar bodies. Where you publish or republish material derived from a report, attribution to the originating public authority must be preserved.

Primary documents referenced in reports — planning files, decisions, submissions — remain hosted by the original authority. Archa does not host or redistribute those documents; your access to them is subject to the terms of the hosting authority.

10. Data accuracy

Archa draws on third-party public registers. While reports are prepared with diligence and every claim is sourced, Archa does not guarantee the accuracy, completeness, or timeliness of data published by third parties. Reports are a decision-support tool; they do not replace legal, planning, engineering, environmental, or financial advice from qualified professionals.

11. Personal data in planning records

Planning records may contain personal information (names, addresses, submissions). Where such data appears in a report, you are the controller of that data for your own subsequent use and are solely responsible for your own GDPR compliance.

12. Warranty disclaimer

Except as expressly set out in these Terms, the Service is provided on an "as is" basis. Archa disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

13. Limitation of liability

Archa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity, regardless of whether advised of the possibility of such damages.

In no event shall Archa's total liability in respect of any commission exceed the amount you paid for that commission.

14. Indemnification

You agree to indemnify and hold harmless Archa from any claims, liabilities, damages, and costs (including reasonable legal fees) arising from your use of a report, your violation of these Terms, or your violation of any third-party rights, including GDPR and privacy rights of individuals identified in planning records.

15. Force majeure

Archa is not liable for failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, industrial action, infrastructure or internet service failure, or denial-of-service attacks.

16. Severability

If any provision of these Terms is held to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force and effect.

17. Governing law

These Terms are governed by the laws of Ireland. The courts of Ireland have exclusive jurisdiction over any dispute arising from these Terms or a commission.

Refund Policy

Commissioned services under Irish consumer law

Commissions are bespoke professional services between businesses. By accepting a scope in writing, you expressly consent to Archa commencing work and acknowledge that any statutory "cooling-off" period applicable to remote consumer contracts does not apply, to the extent permitted by law.

When a refund applies

• Before you accept a scope: no charge has been raised, so no refund is needed. You may walk away from an initial brief at any point before written acceptance.
• After scope acceptance, before work starts: a cancellation is accepted at Archa's discretion. Where work has not yet commenced, Archa will typically retain only a scoping fee (up to 15% of the agreed price) and refund the balance.
• Work in progress: refunds are not automatic and are considered on a case-by-case basis, weighted to reflect work already completed.
• After delivery: no refund applies once a report has been delivered, except in the case of a substantive defect (e.g. a material factual error that Archa cannot correct or cannot otherwise make good).

Duplicate or erroneous payments

If you are accidentally charged twice or charged in error, contact us within 30 days of the payment with evidence of both transactions. Confirmed duplicate or erroneous payments are reimbursed by bank transfer.

How to request a refund

Email hello@archa.ie with the commission reference, the relevant invoice, and the reason for the request. Approved refunds are paid within 10 working days.

Privacy Policy

1. Information we collect

We collect information you provide when commissioning a report:

• Contact details: name, email address, organisation.
• Commission details: the site address or Eircode, scheme or use, and the question the report is asked to answer.
• Billing details: legal billing name and address for invoicing and VAT treatment. Bank account details are handled by our bank (Revolut Business); Archa does not store your payment card details.
• Correspondence: emails, messages, and feedback exchanged during a commission.

2. How we use your information

• To scope, produce, and deliver your commissioned report.
• To issue invoices and manage payment.
• To respond to questions before, during, or after a commission.
• To comply with Irish tax, accounting, and legal obligations.

We do not use your data for advertising or profiling, and we do not sell personal information.

3. Sharing

• Banking: Revolut Bank UAB, for payment processing.
• Hosting & infrastructure: providers necessary to operate Archa's systems.
• Professional advisers: accountants, auditors, and legal advisers, under confidentiality.
• Legal obligation: where required by law, court order, or to protect rights.

4. Retention

Commission briefs, delivered reports, and invoices are retained for the period required by Irish tax and accounting law (currently six years from the end of the accounting period). After that, records are deleted or anonymised. You may request earlier deletion at any time, subject to those legal retention obligations.

5. Your rights under the GDPR

If you are in the EU/EEA, you have the right to:

• Access the personal data we hold about you.
• Correct data that is inaccurate.
• Request deletion, subject to legal retention periods.
• Receive a portable copy of your data.
• Object to, or restrict, specific uses of your data.
• Lodge a complaint with the Irish Data Protection Commission.

To exercise any of these rights, email hello@archa.ie.

6. Cookies

Archa uses a minimal set of essential cookies for authentication and session management on logged-in areas. We do not use advertising, cross-site tracking, or behavioural profiling cookies.

7. Children

The Service is a business-to-business tool and is not intended for users under 16. We do not knowingly collect data from children.

8. Contact

For any privacy query, including data subject access or deletion requests, email hello@archa.ie.